Terms & Conditions

Last Update 30 August 2020

Welcome to weqless.com website and our applications. This page (together with the documents referred to on it) tells you the terms and conditions on which both we and our restaurant partners provide virtual queuing software for you. By using our virtual queueing software you agree to be bound by these terms and conditions and our terms of use policy. If you have any questions relating to these terms and conditions please contact us at [email protected] If you do not accept these terms and conditions in full please do not use our Service.

The weQless app and website weqless.com is operated by weQless (“Us”, “we” or “weQless”) located at TechHub London, England (1-15 Clere St, Shoreditch, London EC2A 4LJ). weQless is an app where access to tables at restaurants are provided for by independent restaurants (“restaurant partners” or “restaurants”) on behalf of which we act as site to connect you the customer with our restaurant partners.

The purpose of our Service is to provide a simple and convenient service to you, linking you to our restaurant partners and allowing you to order and pay for food and drinks from your phone then collect them or have them delivered to your table if you are already in the restaurant henceforth helping you beat the queue and save time.

weQless offers a virtual queuing, ordering and paying services with our restaurant partners throughout London and elsewhere in the UK. Each restaurant partner has a custom terms of service on their page. The restaurant partner can decide to: (a) close their store temporary or permanently, (b) temporary or permanently disable some or all of the services provided by the app for their specific page and products.

Some restaurant partner could accept remote ordering then collect in person when ready and others may not, so it is your responsibility to always make sure the restaurant you are ordering & paying from accepts that.

To the extent permitted by law, weQless provides our Service and content on an “as-is” and “as available” basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither weQless nor any restaurant partners shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that weQless or the restaurant partner is found to be liable to you our total aggregate liability is limited to the fee of £5. This does not include or limit in any way weQless’s or any restaurants partners liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, nothing shall excuse the Customer from any payment obligations under this Agreement.
Nothing in this Agreement is intended to constitute weQless as your agent or authorise weQless to enter into any commitments for or on your behalf.

Neither you, weQless nor the restaurant partner shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.

If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.

These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.

Any business envisionning to use and/or purchase weQless could and should first use the application for free for 30 days to see if it meets it needs. At the end of the free trial weQless reserves the right to allow or disallow the use of the platform to the said business.

weQless is available for FREE for 30 days. Thus, weQless does not issue any refund shall the business decide to purchase a license at the end of the trial period. 

Any business purchasing a weQless License is entitled to a full year of support. The said support solely includes configurations of already existing features with the sole purpose to customize the platform for the said business use case. In any case does the support includes the developpement of new features. Shall a business desire new features requiring some custom developement, this shall be assessed and billed separately on a case by case basis. 

Any business purchasing a weQless License is free to make use of the platform in any that it sees fit EXCEPT reselling its copy of the platform to another party, thus acting as a direct concurrent of weQless. 

weQless may revise these terms of use at any time by amending this page. You will be notified via email if that happens, additionally you are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

The English courts will have jurisdiction over any claim arising from, or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.